Frequently asked questions
Can I still listen to my music or radio?
Of course, you can. This is your car and you still have control over it.
Should I provide my wi-fi to passengers?
Not at all. All the gadgets come with our own internet data.
What is the benefit for me of installing your gadget in my car?
The customer experience will be enhanced. If they are in a bad mood, using the tablet could alleviate their tension. We also have to consider passengers with kids, who love to be entertained. One of our missions is to help drivers make their work environment less stressful.
How much will It cost for me to have a gadget in my car?
We will cover all the costs.
How long will it take to install a tablet and lights?
We hire a professional company that specialises in internal design. They will install them for us. Usually, it takes around 1 hour. In terms of safety, we have got official permission from the council to do it.
Could your gadgets damage my car?
Not at all. Everything is safe and removable.
Is that easy to remove?
Yes, within a couple of minutes.
Should I provide an explanation to passengers about how to use it?
Most people know how to use a tablet, but also we will provide a guide for them.
Is it safe for passengers to use tablets?
Yes. We officially have got permission from the local council.
What if our passengers decide to watch something for 18+?
They will only have access to YouTube, Notes and some games. Our internet has restrictions, as we are aiming to protect our young passengers from watching inappropriate material. We also do not want to put drivers in an awkward position.
If I have any questions in regards to the gadgets?
You can always call our office or email us.
The passenger wants me to make the sound too loud, what should I do?
We ask our passengers to respect our drivers, and our drivers to respect our passengers. The sound can be adjusted to a level that you both are happy with.
Should I wear a mask when I have a passenger on board?
Ask the passenger. You both should feel safe and comfortable during the ride.
Should I pay weekly or monthly to work with you?
No. You pay only commission. If you have no fares, no commission will be charged.
What is the minimum you charge passengers for each ride?
We have a minimum charge of £3.
How long does it take from submitting my application to commencing work?
Similar to other car-sharing applications. It takes about 5 minutes. You need to have a valid licence. Follow the link here.
May I accept cash?
No. Cards only.
Should I use my internet when using the tablet?
No, we provide the internet connection.
Can I listen to music through the car’s speakers?
Yes. Our tablets connect to the driver’s car audio.
Can I listen to loud music?
We expect our passengers and drivers to respect each other. Ask your driver politely what is the maximum volume permitted. Our policy is mutual respect.
Can I use my headphones for listening to/watching YouTube?
Yes. Just make sure you take your headphones with you at the end of your trip.
Is it safe for my child to use the tablet?
Yes. We have restrictions on our network, this ensures inappropriate material cannot be accessed.
Is it safe for passengers to use our tablets?
Yes. We officially have got permission from the local council to use them in our cars.
The tablet is not on, what should I do?
Consult the driver, they will probably need to plug in or switch to tablet mode.
Should I wear a mask?
Ask your driver. You both should feel safe and respected during the ride. All our drivers have masks.
What if I do not know how to use the tablet?
The tablet is already on for you, you just need to touch the screen, push the icon of the application, it will be YouTube, Notes or games.
Do you have a minimum fare charge?
Yes. When you get into the car we automatically charge you £3.
Can I pay with cash?
No. Cards only. (Visa, Mastercard)
Thank you for joining our team. Give us 24 hours to get back to you. Stay safe!
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